Refund Policy

Pro licenses come with a 30-day, no-questions-asked refund window from the date of purchase. If a Tool isn't working out for you within that window, email us at the address below with your order email (or the receipt you received) and we'll refund the purchase — no need to justify why.

CADXChange authorizes and issues the refund; Stripe, our payment processor, returns it to your original payment method. The refund will typically appear within Stripe's standard processing time for your payment method.

Requests made after the 30-day window are reviewed case by case — contact us and we'll do our best to find a fair outcome.

This refund policy governs money back on a purchase only. It doesn't expand, waive, or otherwise affect the Limitation of Liability in our Terms of Service — a refund isn't an admission that a Tool caused any damage or data loss.

cadxchangeai@gmail.com